PRIVACY POLICY
This privacy notice for 24Cart Technologies Limited ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services.
- What Information do we collect?
- How do we process your information
- When and whom do we share your personal information?
- Do we use cookies and other tracking technologies?
- How long do we keep your information?
- What are your privacy rights?
- Controls for Do-Not-Track features
- Do we make updates to this notice?
- How can you contact us about this notice?
We collect personal information that you voluntarily provide to us when you use 24Cart, place an order, when you participate in activities on the services, or otherwise when you contact us.
We do not process sensitive information. All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information
We automatically collect certain information when you visit, use, or navigate 24Cart. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your ip address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We may need to share your information in the following situations:
1. Business Transfers - We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
2. Affiliates - We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us
3. Business Partners - We may share your information with our business partners to offer you certain products, services or promotions.
We may use cookies and similar tracking technologies to gather information when you interact with our services. Some online tracking technologies help us maintain the security of our services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
If we are relying on your content to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us try24cart@gmail.com
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, please contact us at
24Cart Technologies Limited
Phone: +2347073769240
Email: try24cart@gmail.com
YOU ASK AND WE ANSWER
Do you offer same-day delivery?
Yes, we offer same-day delivery for orders placed before 11:00am! Orders placed after 11:00am will be delivered the following day.
What location do you currently deliver to?
We currently serve all locations in Abuja.
Do you take orders during the weekend?
We're open seven days a week for your convenience! However, all orders placed on Sunday will be delivered the next day.
What is grocery list?
It refers to a shopping list where you can store your frequently purchased items. It saves you the stress of adding them to your cart every time.
Do you offer returns or replacements if I'm not happy with my order?
We take great care to ensure your order arrives exactly as you requested. However, if you're not completely satisfied with any item, you can request a return or replacement within 6 hours of delivery. Due to food safety concerns, please note that fresh meats and vegetables cannot be returned.
Can I pick a particular time I want my orders delivered?
Absolutely, you can choose a delivery window between 12:00pm and 5:00pm when placing your order.
Do you have a refund policy?
Yes, In case of a return, you'll receive a full refund as wallet credit. You can use it anytime for future grocery needs!